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Shipping & Returns

Shipping 

* Please note that due to the COVID-19 crisis, we are experiencing challenges in fulfillment operations and delays may occur in deliveries. We are trying our best and will keep you updated. We sincerely appreciate your patience and support for our products.

Most orders will be fulfilled within 1-2 business days from our California fulfillment center, when all items are in stock. Your orders will be shipped according to the options you choose at the check out.

US

Option: Standard ($4.75)  
How long it will take: 3-7 business days once shipped.
Tracking: Full tracking available.

Option: Expedited ($10.50)
How long it will take: 2 business days once shipped.
Tracking: Full tracking available.

*FREE standard shipping for orders over $40 (US customers only).

 

WORLDWIDE

Option: Standard International ($12)
How long it will take: Average 2-4 weeks once shipped (can take longer).
Tracking: Available, but may be limited depending on the country.
Note: With this option, we can't guarantee delivery time.

Option: Express International ($40)
How long it will take: 3-5 business days once shipped. 
Tracking: Full tracking & delivery guarantee available.

*Customs or import duties may occur for international orders, and customers are liable for those charges.

  

Returns

At Freedom Closet, we proudly stand behind our products and customer happiness is our priority. If you're unhappy with your Freedom Closet order for any reason, simply send it back to us within 30 days from the date of the order. We provide an easy return process. A refund will be issued for unused products in the original package, minus shipping and handling. A small number of items marked Final Sale may not be eligible for return or change. For returns, please contact our customer service at help@freedomcloset.com.